Indonesian Minister of State-Owned Enterprises (BUMN) Erick Thohir officially announced on September 9 the merger of PT Angkasa Pura I and PT Angkasa Pura II right into a latest entity called PT Angkasa Pura Indonesia, or InJourney Airports.
InJourney Airports might be a subsidiary of BUMN’s aviation and tourism holding company, InJourney. It might be answerable for managing 37 industrial airports in Indonesia. The move is seen as a strategic breakthrough, reflecting BUMN’s alignment with the growing aviation industry.
The transformation of airport management can be critical to optimizing Indonesia’s aviation, business, tourism and logistics sectors. This consolidation enables InJourney Airports to serve greater than 170 million passengers annually, making it one in all the five largest airport operators on the planet.
According to Dona Oskaria, CEO of InJourney, the merger was not a sudden decision but the results of careful planning and adherence to good governance principles. The means of aligning SOPs, IT systems, funds and operations has been ongoing since last yr. InJourney Airports is anticipated to follow global best practices and support the National Strategic Plan (PSN) to strengthen aviation connectivity and the tourism sector.
Faik Fahmi, CEO of InJourney Airports, added that the airport transformation might be enhanced by infrastructure improvements, ecosystem-based management and the event of worldwide standardized human resources with a give attention to customers. This includes the beautification of the terminals at Soekarno-Hatta Airport and the optimization of I Gusti Ngurah Rai Airport. The aim is to create a nice user experience, change management to a more customer-centric approach and position InJourney Airports as a source of national pride and development.
To prepare a world-class workforce, the corporate has implemented a competency development program for airport general managers through the GM Airport Academy and Immersion Program. The initiative includes benchmarking visits to Incheon International Airport Corporation (IIAC) and training in hospitality, customer support and customer experience.
With this preparation, airport staff might be able to face the transformation of the Indonesian aviation and airport sector and optimise the potential of the country’s tourism sector.
