Singapore’s Changi Airport on Tuesday opened a state-of-the-art terminal with a completely automated check-in system, including facial scanning and computerized baggage drop points, but some passengers had problems with the brand new technology.
Terminal 4, built at a value of $723 million, will have the ability to handle 16 million passengers a yr and is meant to satisfy the expected increase in passenger numbers in one of the vital vital tourist hubs in Asia.
It is supplied with a variety of latest technology, which implies that in theory passengers should have the ability to envision in and board without having to seek advice from airport staff.
On its first day of operation, greater than 100 passengers arrived within the morning to board the inaugural service, a Cathay Pacific flight to Hong Kong.
However, not everyone was capable of use the self-check-in machines, which forced travelers to make use of desks operated by airport staff.
“I think it will take some time for people and systems to get used to this.” Loh K Ling, who tried to make use of two self-service machines before giving up and going to the counter, told AFP.
Just a few travelers also had difficulty getting used to facial scanning technology on the boarding gate and were redirected to manned counters.
Often hailed because the world’s best airport, Changi is amongst hubs world wide implementing latest technologies because the fight for long-haul passengers intensifies.
With hubs similar to Hong Kong and Dubai, Singapore is looking for to draw a growing army of travelers – taking trips similar to Australia to Europe – who can select their travel route.
Increasing numbers of mainland Chinese are also visiting Southeast Asia, and Singapore is competing with other local hubs similar to Bangkok and Kuala Lumpur to draw latest passengers.
Source: 24matins.uk
