Last week, GRAB revealed its future plans following its acquisition of Uber in Southeast Asia. The overall vision of the e-mail company is to offer multiple services through a single mobile application, benefiting each consumers and businesses across Southeast Asia.
These services include seamless mobility, on-demand food delivery, logistics, cashless payments and financial services.
According to the corporate, consumers will soon have the opportunity to book various modes of transportation for his or her trip, pay for lunch using GrabPay, deliver gifts to family members via GrabExpress and order dinner at home using GrabFood.
“By building a technology platform that meets the most important needs of our consumers in their everyday lives, we benefit the entire ecosystem of connected users who are not only passengers and driver partners, but also increasingly sellers and delivery partners,” explained Sean Goh, country head of Grab Malaysia.
“We can help anyone, especially micro-entrepreneurs, grow their businesses and better serve consumers by connecting our individual services,” he adds.
Grab’s vision is inspired by consumer research in Southeast Asia. After passing the one billion rides mark within the region in October 2017, the corporate surveyed consumers to seek out out what they thought Grab would seem like in ten years.
Most respondents said they needed a life-style app that will complement their day by day lives. This connected consumer services ecosystem will profit consumers, drivers, couriers and sellers in some ways, including:
Grab’s vision features a multimodal future that serves people’s needs at the primary and last stage. According to Goh, consumers will soon have the opportunity to “mix and match” transportation options based on their travel preferences and budget. This includes JustGrab, GrabTaxi, GrabBike, GrabCycle, Grabcoach and others.
“GrabHeli and GrabPlane… maybe we’ll consider it!” says Goh.
The company’s plans to expand using GrabPay as a mobile wallet beyond transportation will enable each consumers and merchants to conduct transactions more seamlessly. This will enable corporations to go cashless, which is able to each increase productivity and reduce the prices of doing business.
The shipping company also offers a variety of fintech offerings geared toward creating latest economic opportunities for tens of millions of small businesses across the Mediterranean region.
According to Goh, the Grab platform has already empowered over six million micro-entrepreneurs across the region. The company’s goal is to assist 100 million micro-entrepreneurs by 2020.
With the combination of on-demand transportation, food and delivery facilitated by its mobile wallet, Grab goals to satisfy consumers’ on a regular basis needs.
The Grab platform will offer Southeast Asians various opportunities to drive, deliver or offer services. In today’s digital economy, people have more flexibility to earn money at their very own time and pace. Grab Malaysia has created higher earning opportunities for over 100 thousand driver partners.
Grabs’ food delivery service ‘GrabFood’ is currently being piloted in chosen areas of Malaysia and shall be available in additional areas by the top of this month, creating latest income and job opportunities for delivery people.
The latest service (which has taken over UberEats within the region) will enable consumers to simply order and pay for food using GrabPay, with the chance to earn GrabReward points on every order.
“With the acquisition of Uber’s operations in Malaysia and the expansion of GrabFood across the region, we are partnering with local sellers and suppliers to bring the best of Malaysian cuisine to millions of customers in the near future,” Goh added.
