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Singaporeans trial contactless immigration using iris and facial scanning at Changi Airport – here’s what’s happening

Singaporeans will soon experience a much faster immigration clearance process at Changi Terminal 4 (T4).

The Immigration and Checkpoints Authority (ICA) today announced that: recent face and iris scanning system in a delegated automated lane within the terminal.

With this recent feature, scanning your passport and thumbprints won’t be required. This allows for a ‘touchless’ and hassle-free immigration clearance process.

This reduces hurdles encountered in the normal fingerprint scanning method, akin to verification problems resulting from fingerprints fading resulting from aging, dryness or scarring, the authority said.

Trial on the immigration hall at Tuas Checkpoint, during which iris and facial images are used for immigration control. Image: ST FILE

The recent system could be utilized by Singaporeans who’re over six years of age and have a passport issued after January 1, 2018, whose identity document begins with the letter K.

This is since the biometric data of those residents is already recorded within the national database and due to this fact no prior registration is required.

This recent immigration clearance procedure is undergoing a six-month trial period, which began on November 25.

As stated Times of the StraitThe Immigration and Checkpoints Authority (ICA), which is leading the study, said travelers using the touchless immigration check-in lane should remove sunglasses, hats and other headgear that might obscure their eyes or face while passing through the lanes.

At Changi T4, ICA will dedicate one lane each to check two check-in methods.

Photo: Straits Times Graphics/Singapore Immigration and Checkpoints Authority
Photo: Straits Times Graphics/Singapore Immigration and Checkpoints Authority

Ms Margaret Lau, who was coming back from a visit, said she preferred using facial recognition because her dry fingers sometimes caused problems with the older system.

Although she didn’t like taking off her glasses for the examination, the 63-year-old said it was a quicker procedure than the passport and fingerprint system.

Student Muhammad Raif said the brand new system works easily and quickly.

“All I had to do was look at the camera,” said the 18-year-old.

The trial goals to enhance service for the growing variety of travelers passing through checkpoints in Singapore.

In 2018, Changi Airport served 65.6 million passengers, a rise of 5.5% in comparison with 2017.

ICA says the Automated Border Control System (ABCS), which incorporates next-generation automated lanes akin to those within the Tuas and T4 trials, will steadily be opened to foreign visitors as well, eventually replacing the present paper-based system.

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