The Airports Council International (ACI) has released its official Airport Service Quality (ASQ) award rankings, identifying which airports all over the world offer the most effective service and best traveler experiences.
This yr’s list includes 16 first-time winners, reflecting increasing competition and increasing attention to service at airports all over the world.
The Airport Service Quality (ASQ) award is given based on several points, including passenger rankings, perceptions, traffic type, volume, region, performance indicators akin to security screening, check-in, toilets and other services. Nearly 74 percent of the world’s 100 busiest airports are a part of the ASQ network.
The International Airports Council, which conducts the study, is an industry association of 1,953 airports from 176 countries.
Best airport service quality (ASQ)
- Passenger over 40 million per yr
- Passenger 25-40 million/yr
- 15 – 25 million passengers/yr
- 5-15 million passengers/yr
- 2-5 million passengers per yr
The ASQ Awards Ceremony will probably be held in the course of the inaugural ACI Customer Excellence Global Summit, which will probably be held in Halifax, Nova Scotia, Canada, September 10-13, 2018, hosted by Halifax International Airport.
Source: Airports Council International (ACI)
